Submitting Requests is as Easy and Intuitive as Turning a Wrench
"We have an enterprise environment with over 18,000 users and 150 sites. The best part of this program is the user interface on both the requester side, as well as the superuser / technician side. Itâs very easy for users to submit a request. And it's very easy for our maintenance technicians to complete work orders."
Add request details in a matter of clicks. From type of maintenance needed to priority of request to due date, Maintenance Connection provides a variety of work request fields and details.
Avoid miscommunication and misunderstanding. Attach photos to help technicians quickly identify and understand the maintenance issue.
Submitting requests should be simple and straightforward, especially for non-technicians. The service request tool in Maintenance Connection was designed with requesters in mind.
"You can attach photos to supplement your requests, which could be very useful if you cannot find the words to describe it or to help facilities identify the issue in a quicker manner."
G2 Crowd User | Hospital & Health Care
Improve Turnaround of Work Requests
Send requests quickly and easily. Check on the status of requests in real-time. Or, receive a text message when work order status are updated. There are many notification options available.
Increase speed and ease of communicating maintenance requests throughout your organization. With Maintenance Connection, work requests are stored in a single place where requesters, technicians and managers can quickly access them.
Gain better visibility into how much time technicians spend on maintenance requests. Accurately track time dedicated to projects so you can hold your staff accountable.
"With the reduction in staff and the reduction in time and equipment used, that's where we really focused in on redefining our PM program with altering cycles and altering PM schedules...That's saved us a lot of man hours and lets us move those man hours to another area that's needed."
ALI | Shiraz Petrochemical Complex
Keep Your Team Up-to-Date and Informed
Update service requests in real time, from the work site, so that your team back at the office is aware of repair progress.
Track complete maintenance history from the service request to equipment and materials used to asset details such as service instructions, PM dates and more.
Capture a holistic view of operations and performance beyond the service request. Integrate Maintenance Connection with your document library, building management system and more.
"MC tracks more than what we originally planned for, maintains a good schedule, and will soon be company wide here at EOG...Definitely has been well worth the money spent and has saved us a lot of money in return."
A work order management system gives you the capability to digitally create and track work orders with ease. Improve your process with automated scheduling. Include critical details such as requester, asset location, maintenance procedures, labor costs, and more.
Enterprise asset management software makes record keeping simple. Store details about your organization's assets in a single, online repository for safekeeping. Options like search and filter let you view historical information and upcoming maintenance schedules.
Inventory management measures accurate quantities of equipment on hand by location. Powerful barcoding adds the ability to perform quick inventory counts and conduct check in/out procedures for parts needed to complete tasks.
Preventive Maintenance Software (PM software) equips you with valuable insights to save time and money. Easily create schedules, track procedures, set maintenance routines, balance workloads, and more with auto-generated schedules and PM notifications.
Predictive Maintenance (PdM) empowers you to identify issues before equipment fails. This approach scans equipment data for performance trends and uses condition-based monitoring to trigger alerts so you can fix issues before they occur.
Maintenance Connection has been enabling enterprise organizations to have streamlined maintenance management for two decades.. Our software has been intricately designed to help companies add new locations, assets, labor and maintenance process with ease.
Maintenance reporting puts powerful data in the hands of those who need it. With over 200 canned reports available for automated scheduling, you can run reports that are proven to monitor work, set benchmarks, and uncover opportunities to improve maintenance operations.
Mobile CMMS equips technicians with the ability to create, update, and complete work orders from the field. Reduce work order completion times with access to asset and equipment details on any mobile device. Improve efficiency via automatic recording of time and materials.
Security in CMMS software allows you to protect your vital maintenance data at all potential access points, from physical server access at data centers to permission controls in the software to encryption of data transmitted over the Internet.