Accruent - Industries - Retail - Hero

Retail Maintenance & Facility Management Software

Retail outlets and chains need to maintain a clean and organized store to provide customers with a pleasant purchasing environment. In order to maintain a clean street appeal and a 100% operational facility, it is important to have software to help manage maintenance. If you have a chain of stores, you can use the Service Requester to allow those working within stores to request maintenance at their location. The software can store an unlimited number of service vendors that you can then search for and contact to resolve maintenance issues.

Using Maintenance Connection’s simple, easy-to-use web-based application can help your retail chain track maintenance costs, prevent and predict equipment failures, improve labor productivity, reduce costly downtimes, minimize investments in inventory, and lower the total cost of maintenance.

Retail Stores Can Set Up Maintenance Management System Complete with Preventive Maintenance Schedules for Facilities and Equipment Such as the Following:

  • Multiple Locations (chains)
  • HVAC Units
  • Signs
  • Flooring
  • Pipes
  • Elevators
  • Ceiling Fans
  • Computers
  • POS Machines
  • Windows and Glass
  • Carpet
  • Wood Flooring
  • Ceramic Tile
  • Lighting
  • Exterior Finish

Industries Benefit from Building Maintenance Software

From the resort and hotel industry to retail, universities, sports arenas, and casinos, leveraging a robust building management software system can ensure equipment performance, high productivity, operational excellence, customer satisfaction, and so much more.

outside pool at resort hotel, facility management software

Resorts & Hotels

Facility managers at hotels and resorts constantly aim to provide a positive guest experience. The right building maintenance solution can support exceptional customer experience by working behind the scenes to monitor and maintain equipment health and performance.  

No matter the number of buildings, floors, rooms, or equipment across the resort or hotel, facility managers turn to building maintenance software such as a computerized maintenance management system to:

  • Track service requests
  • Reduce maintenance and inventory costs
  • Extend asset life
  • Maintain a clean, efficient environment
  • Improve labor productivity
  • Implement preventive maintenance
  • Provide the highest level of customer service
retail store winter coat display, facility maintenance software


A clean, organized store is of the utmost importance for retail facility managers. To make it happen, they must prioritize uptime and inventory management.

Retail facility managers depend on Maintenance Connection for work order tracking, inventory management, and preventive maintenance schedules. Relying on this building maintenance software helps retail managers implement preventive maintenance on assets like:

  • Carpet
  • Chains/multiple locations
  • Ceiling fans
  • Computers
  • Exterior finish
  • POS machines
  • Windows and glass
college campus, university, building management software

Colleges & Universities

Colleges and universities operate from several IT assets — computers, software, network hubs, and labs, to name a few. But when downtime occurs, issues with class schedules and on-campus living quickly arise.

Using the right facilities management tool, facility managers and technicians can prevent asset downtime before a breakdown occurs. The CMMS runs preventive maintenance schedules on areas across the college campus, such as:

  • Administrative offices
  • Athletic fields
  • Classrooms
  • Dining halls
  • Dormitories
  • Labs
  • Libraries
  • Parking lots
  • Theaters
elementary school classroom, k-12 schools districts, building maintenance management

K-12 Schools & Districts

Facility managers at K-12 schools and school districts prioritize asset management and equipment uptime across the classrooms, buildings, and campuses they oversee. There’s little room for error, as any unscheduled maintenance requires more technician labor, which results in higher maintenance budgets. Therefore, providing an uninterrupted learning environment for students is critical to their success.

Maintenance Connection’s maintenance management software helps facility managers at K-12 schools and school districts:

  • Extend asset life
  • Prevent and predict asset downtime
  • Reduce unexpected maintenance costs
  • Minimize investments in inventory
  • Lower the total costs of maintenance
Apartments, Building Maintenance & Property Management

Property Management

To satisfy tenants and building employees, building managers must maintain asset uptime and multiple work order requests. With numerous floors, wings, departments, and service requesters, work orders may get lost in the shuffle, which results in more asset downtime and reduced tenant satisfaction.

Building managers turn to Maintenance Connection to diminish asset downtime and organize work orders. Using preventive maintenance, building managers can service assets like:

  • Boiler rooms
  • Circuit breakers
  • Computer systems
  • Doors and locks
  • HVAC units
  • Lighting
  • Plumbing
  • Parking garages
  • Vehicles
people working in data center, computerized maintenance management system, CMMS

Data & Communication Centers

When it comes to mission-critical assets and service lines, such as phones, cable, internet, servers, and generators, business continuity is the main goal for data center facility managers. When emergency downtime occurs, response times and customer satisfaction plummets.

Facility managers at communication and data centers rely on asset and facility maintenance software to:

  • Calculate and estimate overall maintenance costs
  • Minimize replacement costs
  • Perform scheduled preventive maintenance on the most expensive equipment
  • Track maintenance on server racks, towers, switchboards, and more.
beer tap, brewery, building management


Breweries depend on maintenance strategy to keep production schedules on time and assets in working order to avoid spoiled products. Facility managers and maintenance technicians at breweries turn to Maintenance Connection for features to:

  • Extend asset life
  • Minimize investments in inventory and costly downtime
  • Lower overall maintenance overtime hours
  • Prevent breakdowns before they happen
  • Accurately schedule upcoming maintenance procedures
  • Track overall maintenance budgets
People working out in gym, athletic club, building maintenance software

Athletic Clubs

An athletic club’s customer satisfaction heavily depends on ensuring their machines work as expected. Facility managers and maintenance technicians use CMMS software to help keep equipment in use, reduce unplanned maintenance costs, and track equipment.

With Maintenance Connection’s CMMS, facility managers at athletic clubs can implement preventive maintenance on assets, including:

  • Cardio equipment
  • Computers
  • Diving boards
  • Exercise bikes
  • Free weights
  • Locker rooms
  • Lounge areas
  • Restrooms
  • Tennis courts
baseball stadium, sports arena, facility maintenance software

Sports Arenas

Maintenance teams at sports arenas are responsible for maintaining a clean, safe environment that delivers a quality entertainment experience. With many seats, restrooms, concession areas, and walkways in a sports arena, a solid maintenance strategy keep assets organized, equipment in stock, and multiple teams aligned.

Facility managers and maintenance technicians use building management software such as Maintenance Connection’s CMMS to track equipment health and implement preventative maintenance on assets like:

  • Grounds maintenance
  • Ice skating rinks
  • Landscaped areas
  • Restaurants
  • Scoreboards
  • Snack bars
  • Sound systems
  • Walls and hallways
ferris wheel ride, amusement park, asset management software

Amusement Parks & Zoos

Behind every clean and safe amusement park or zoo is likely a solid maintenance strategy. Proper facility maintenance management across rides or exhibits is imperative for visitor satisfaction and safety.

Facilities managers in these environments rely on Maintenance Connection to track maintenance costs, extend asset life and prevent breakdowns before they happen. Using the building management software’s preventive maintenance features, managers can prevent breakdowns and extend asset life on:

  • Amusement rides
  • Animal cages
  • Arcade games
  • Bungee jumps
  • Landscape
  • Rollercoasters
  • Water rides
  • Waterfalls/Rivers
Slot machines in casino, asset maintenance software


Customer satisfaction is of the utmost importance across casinos. When downtime occurs, operations are interrupted, and customer satisfaction plummets. Facility managers at casinos turn to facilities maintenance solutions, like Maintenance Connection’s CMMS, to improve operations to:

  • Streamline the work order process
  • Cut down on paper-based work orders
  • Improve technician response times
  • Reduce overall maintenance costs
  • Lower the amount of technician overtime hours
  • Diminish asset downtime
  • Prevent breakdowns before they happen
  • Increase technician mobility.
airplane maintenance in hanger, aviation, airport, maintenance


The maintenance team at an airport is responsible for maintaining a clean, safe environment for passengers and carriers. Maintenance professionals turn to facility management software such as Maintenance Connection’s CMMS to keep airport and aircraft assets working and operations as streamlined as possible.

Airport facilities use Maintenance Connection to:

  • Extend critical asset life
  • Track overall maintenance costs
  • Pinpoint the root cause of common problems
  • Make operations more efficient
  • Streamline communication
  • Minimize inventory investments
  • Prevent downtime before it occurs

Got questions?

Contact one of our departments to solve your problem.

Services & Support

We want to ensure your Accruent solutions keep delivering maximum results.

Go to Services & Support

Contact Us

Contact us for product demos, sales, and general inquiries related to the Accruent suite of products.

Contact Us


We offer competitive benefits, opportunities to take on new challenges, recognition.

Explore Careers