A CMMS – or computerized maintenance management system – is software used for managing and tracking work orders, asset & equipment maintenance management, and scheduling preventive or ongoing maintenance tasks.
A CMMS is a software system that stores maintenance data for centralized access, automates tasks for improved efficiency, and helps manage maintenance processes. Computerized maintenance management system software provides many benefits to equipment, fleet, and machinery lifespans, and improves their use and availability across multiple locations and within the many complex business systems used within an organization. Ultimately, a CMMS is an integral part of any maintenance management software toolset helping users manage work orders, track inventory, schedule maintenance operations, and more from one centralized platform in real-time.
Modern CMMS systems can also provide EAM-level functionalities and integrate with other integral tools like space planning, mobile surveying tools, an EAM system and IoT remote monitoring tools.
Review key features that have earned Maintenance Connection top acknowledgements in G2’s Winter 2021 Grid Report.
A modern CMMS system should be easy-to-use and device agnostic on mobile so technicians and key personnel in the field can easily retrieve procedures and documentation, check part availability, initiate orders, evaluate maintenance history, maintain compliance and update work orders.
Your CMMS must integrate with other mission-critical systems so your team can effectively capture, analyze and utilize critical data. This is straightforward using Accruent’s Maintenance Connection RESTful API, which can instantly connect key applications to your maintenance management software.
Effective facility maintenance work requires smooth work order management and execution. A robust CMMS facilitates this by allowing users to review, prioritize, assign, schedule and track both work orders and associated maintenance tasks. It will also provide full visibility into work orders, work order history, part history and more.
Using customized CMMS reports and analytics, you should be able to extract meaningful data that you can use to pinpoint preventive maintenance needs, manage KPIs and optimize processes and performance.
Your CMMS maintenance management software should help you maintain employee compliance, keep searchable work records and generate the automated audit logs you need to simplify compliance with regulatory, industry, geographic and other audits.
Many modern CMMS systems are using machine learning and AI developments to expand their predictive maintenance management capabilities. Ultimately, this kind of physical asset insight can help your business increase efficiency, connect systems, improve team management, budget effectively, prioritize work orders, reduce downtime and more – all from one centralized, easy-to-use system.
A good CMMS provider will want to be your partner, and they will provide help with implementation, training and ongoing support. The right vendor will also help you customize your functionality and user experience so your CMMS fits the unique needs and preferences of your maintenance team.
A cloud-based, SaaS CMMS deployment offers many benefits over an on-premise deployment, including increased mobility, maximized scalability, full integration with other systems, increased security and decreased need for a robust in-house IT infrastructure.
At minimum, a CMMS system should offer reporting, mobile CMMS maintenance capabilities, asset management and MRO inventory management. That said, you must strategically and proactively choose extended features of your implementation to develop a system that works best for your team.
Emergency repairs, incomplete asset information, and reactive maintenance practices can skyrocket facility maintenance costs. A robust CMMS can significantly reduce these costs by streamlining key asset maintenance processes, including work order management, MRO (maintenance, repair, and operating supply) inventory management and more.
You can use a CMMS to get accurate historical and real-time data about work orders, billing and invoicing, reporting and analytics, inventory and asset management information and service history. This information can also be consolidated in customizable reports to facilitate informed decision-making.
MRO inventory involves the order, use, and tracking of thousands of spare parts. A computerized maintenance management system simplifies MRO management and improves inventory accuracy by automating purchases, tracking part information and measuring big-picture metrics like inventory costs and usage statistics.
Maintenance Connection CMMS work order system can help you submit, manage and track work orders so you can streamline your workflows, simplify your work order management, prepare for audits, decrease equipment downtime and ultimately increase your preventive maintenance practices.
Legacy systems, duplicate work, missing paper information and disjointed insight simply don’t cut it as effective facility and asset maintenance tools. In a modern maintenance management system, your team needs to be able to easily submit problems, access documentation, view work orders and more at their point of need. With MC Express, they can. The tool offers:
These features can reduce communication gaps in your business and increase accountability, transparency and productivity across your organization. In fact, in one survey, Maintenance Connection customers realized a 20-30% increase in labor efficiency.
An effective preventive maintenance plan – and the right tool to execute – can save time, money and efficiency. Maintenance Connection helps with:
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Most companies get CMMS implementation and maintenance practices wrong, using reactive maintenance strategies or choosing a CMMS product that isn’t suited to meet their unique needs. This can cost them big time:
Of all CMMS Implementations Fail
Implementation Success Rate with Maintenance Connection
Project Success Rate Service Satisfaction Customer Renewal Rate
The right CMMS can maximize your ROI by allowing your business to increase efficiency, connect systems, reduce downtime, make data-driven decisions, budget effectively, prioritize work orders and more – all from one customizable, centralized solution. This can ultimately help you save time, save money and get organized.
CMMS and enterprise asset management (EAM) systems were once considered to be vastly different tools. Now, thanks in part to Wi-Fi, the fourth Industrial Revolution and rising IoT capabilities, many CMMS modern systems can offer enterprise-wide solutions and EAM-type functionality. What’s more, they can easily merge with other providers to strengthen their offerings.
That said, there can still be differentiation between the tools:
Computerized maintenance management systems can be considered as dedicated tools created to facilitate asset maintenance management and extend equipment life. They are not made to provide extended functionality beyond that scope.
Enterprise asset management (EAM) software provides a wider range of features to track, manage, and analyze asset performance and costs through the whole asset lifecycle, from acquisition to disposal.
Additional reading: Blog Post: “Does your business need a CMMS or an EAM?”
A free and helpful tool for estimating the financial impact that CMMS software can make within your department.
Industries that can benefit from a computerized maintenance management system (CMMS) or enteprise asset management system (EAM) include:
A Computerized Maintenance Management System (CMMS) helps organizations consolidate historical and real-time asset and facilities data in one easy-to-use, data-driven platform. This information can then be used to track your asset lifecycle – from purchase until decommission – to improve preventive maintenance practices, and to streamline the work order management process. This ultimately helps eliminate all-too-common concerns like unplanned downtime, reactive maintenance practices, cybersecurity threats, emergency breakdowns, and compliance concerns, thereby increasing asset lifecycle, employee productivity and ROI.
Computerized Maintenance Management System (CMMS) solutions are used by organizations looking for effective asset and facility maintenance management. Users can be found in many industries, including manufacturing, retail, healthcare, oil & gas, utilities, education, and corporate. A CMMS can help with five use cases across these industries, including linear asset maintenance, facility maintenance, production and manufacturing maintenance, field services maintenance, and fleet maintenance.
It is most helpful for those who have struggled with common asset and facility maintenance concerns, including unplanned asset downtime, costly reactive maintenance practices, difficulty scheduling preventive maintenance, low visibility into asset health, and little transparency into big-picture historical and real-time data.
A Computerized Maintenance Management System (CMMS) enables effective facility and maintenance management by centralizing and consolidating all relevant asset information. This creates actionable insight that users can use to increase employee efficiency, extend asset life, lower inventory expenses, increase asset uptime, execute work orders, and deploy effective preventive maintenance practices.
This is difficult to accomplish without a CMMS, as maintenance operations include many components like work orders, records, compliance needs and MRO inventory. All of this is difficult to manage manually or across disparate systems, and out-of-date or incomplete information can lead to mistakes, reactive maintenance practices and decreased revenue.
An Enterprise Asset Management (EAM) system is far more robust than a Computerized Maintenance Management System (CMMS). A true CMMS focuses only on centralizing key data to facilitate and automate maintenance during the operational part of an asset’s lifecycle. A robust EAM, on the other hand, also provides an inventory management system, multi-site management tools, an accounting system, a purchasing management system, and other comprehensive tools.
All of these tools give an EAM the capability to track, manage, and analyze asset performance and costs through the whole asset lifecycle, from acquisition to disposal. This gives users complete visibility into the historical and present state of assets so they can report to other departments, optimize asset performance, make data-driven decisions, and increase ROI.
A dedicated Computerized Maintenance Management System (CMMS) administrator oversees the implementation and maintenance of a CMMS solution. A CMMS is a complicated tool that requires data development and management, metrics management, ongoing compliance, consistent upgrades, development and management of reports, employee training and more. If these tasks are left to existing employees, it can lead to inconsistent data, a loss of system integrity, and a return to reactive maintenance practices. Having a CMMS administrator, on the other hand, helps organizations make the most of a CMMS, increasing employee adoption and making data more transparent.
The cost of a CMMS software can vary based on the size of your business and the breadth of features that you’re looking for— and you can always get an accurate quote by reaching out directly. That said, general pricing includes:
If you choose the right CMMS, though, the savings and ROI that are attained from increased productivity and overall cost savings will certainly make it a worthwhile investment.
The acronym CMMS stands for “computerized maintenance management system.” As the name suggests, the software was originally designed to digitize – or computerize – maintenance management operations. The goal? To replace Excel sheets, pen and paper, disparate legacy software, PowerPoints and other unintegrated or manual maintenance tools.
Today, a robust CMMS can streamline and automate nearly all functions, thereby facilitating effective asset maintenance and extending equipment life.
CMMS training refers to both immediate and ongoing training services offered by your CMMS vendor. Comprehensive training is absolutely necessary to streamline implementation and to ensure that your team makes the most out of your CMMS tool. The right partner will offer a range of training materials, including training videos and modules, articles, demos and free trials.
At Accruent, this kind of training is included in the Accruent Academy Learning Center. The Accruent Academy continuous training resources are there to help your team drive adoption, maximize ROI and meet compliance regulations.
A CMMS software can replace many antiquated or manual business systems, including but not limited to:
Uptime is critically important when it comes to facility and asset maintenance because high uptime means effective operations, maximized efficiency and substantial revenue. An effective CMMS or EAM system, otherwise known as a preventive management system, can increase uptime by providing the tools you need to implement effective preventive maintenance strategies. This can not only help you achieve reliable uptime, but also allow you to:
When selecting a CMMS software for your organization, it’s important to consider your business’ unique needs related to functionality, IT capabilities and your broader technological ecosystems. Most centrally, you should consider:
The push to SaaS is happening, with many CMMS and EAM solutions being deployes on the cloud as software as a service (SaaS). There are many benefits to a SaaS deployment that you should know about. Namely, a move to the cloud, or to a SaaS application, can:
Additionally, it can help your organization stay relevant and prepared for the future. The future is in SaaS, and organizations that continue to rely on on-premise systems will struggle to maintain strong communications, data integrity and clarity across their team members and facilities.